Industry Voice
3 Pillars of Client Retention
- May 19, 2021
Client retention isn’t a race, and there isn’t a finish line.
This article was originally published in Entrepreneur.
Mobile photo- and video-editing app VSCO knows just how powerful the connection between engagement and retention can be. Though the app has been on the influencer marketing scene since it was founded in 2011, it’s continuously evolved with the ever-changing space. In doing so, it has ensured the loyalty of long-time users while drawing in new crowds with newly announced services.